Privacy Policy
How VORALEVA collects and uses information when you visit www.voraleva.com or send us an enquiry. Last updated: 11 November 2026.
Who we are
This website is operated by VORALEVA, Guangdong, China. For any privacy question, email [email protected].
What we collect
Enquiry form. When you send an enquiry we receive the details you enter: name, email, and optionally company, phone / WhatsApp / WeChat, country, buyer type, product, quantity, sizes and project notes, plus the page you sent it from.
WhatsApp and email. If you contact us on WhatsApp or by email, we receive your message and contact details through that service.
Analytics. We use Google Analytics 4 to understand how visitors use the site (pages viewed, device, approximate location, referring site). Google Analytics uses cookies.
How we use it
Only to reply to your enquiry, prepare quotations and drawings, manage an order you place with us, and improve the website. We do not sell your information and we do not add you to a newsletter.
Services that process your data
Enquiry forms are delivered to our inbox by Web3Forms. Website analytics are provided by Google Analytics. The site is hosted on Vercel. These providers process data on our behalf under their own privacy terms.
How long we keep it
Enquiries and related correspondence are kept for as long as needed to handle your request and any resulting order, and for record-keeping after that. You can ask us to delete them at any time.
Your choices and rights
You can ask to see, correct or delete the personal information we hold about you by emailing [email protected]. You can block or delete cookies in your browser settings; the site still works without them.
Changes
We may update this policy. The date at the top shows the latest version.